Effective Date: November 22, 2024
Last Updated: November 22, 2024
Lumen Electronics Ltd (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect and process the following categories of personal data:
Personal Identification Information: Name, email address, phone number, postal address.
Financial Data: Bank details for transactions (where applicable).
Technical Data: IP address, browser type, and operating system when accessing our website.
Other Information: Any details you provide when you contact us or use our services.
2. How We Use Your Information
We use your personal data for the following purposes:
To provide our products or services.
To communicate with you, including responding to inquiries and updates.
To comply with legal and regulatory obligations.
To improve our services and customer experience.
For marketing purposes (only with your consent).
3. Legal Basis for Processing
We process your personal data based on the following lawful bases:
Performance of a Contract: To fulfill the services or products you have requested.
Legal Obligation: To comply with applicable laws.
Legitimate Interests: For our business operations, such as improving services.
Consent: When you opt into marketing communications.
4. How We Share Your Data
We do not sell your personal data. However, we may share your information with:
Service providers and partners assisting in delivering our services.
Regulatory bodies or law enforcement, when required by law.
Third parties involved in business operations, under confidentiality agreements.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. Retention periods may vary depending on the type of data and the applicable regulations.
6. Your Rights
Under the UK GDPR, you have the following rights:
Access: Request a copy of your personal data.
Rectification: Correct inaccurate or incomplete data.
Erasure: Request deletion of your data (subject to legal obligations).
Restriction: Limit the processing of your data.
Objection: Object to the processing of your data for specific purposes.
Data Portability: Request your data in a structured, commonly used format.
Withdraw Consent: Withdraw consent where processing is based on consent.
To exercise these rights, please contact us at admin@lumen-electronics.com or call us at +44(0) 2894412445.
7. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no transmission over the internet is entirely secure.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their policies.
9. Cookies
Our website uses cookies to enhance user experience. For more details, please review our Cookie Policy.
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.
11. Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact us:
Lumen Electronics Ltd
Unit 5G
Shivers Business Park
Toomebridge
Co. Antrim
N. Ireland
Email: admin@lumen-electronics.com
Phone: +44(0) 2894412445